Hear It Work · A Real Call
3:05 of real audio. Riley answers the phone for a mobile pet groomer, quotes a price, checks the schedule, books the visit and logs it in the CRM, all while the groomer is out in the van.
0:00 / 3:05
About this recording. It is a real call between our receptionist and a test caller. The caller is another AI reading from a script we wrote, and Riley was never given that script. The business (Bluebonnet Mobile Grooming), the caller and the address are made up. The open times come from a sample schedule. Everything else, the voice, the answers and the booking, is the actual system. The audio is not edited beyond levelling the volume and cutting it into the chapters below.
Broken Down
Play any part on its own. The tags show what the system did behind the scenes at that moment.
0:00 to 0:19
Riley picks up in under a second, says the business name, and asks the caller what they need.
0:19 to 0:56
Gives a starting price for a dog her size, from the business's own price list, and mentions an add-on once without pushing it.
Price listQuotes from the business's own services and prices0:56 to 1:19
Asks about nerves, matting and coat so the groomer arrives prepared. The caller mentions the dryer, matting and nerves around men.
1:19 to 1:39
The caller asks whether she is talking to a real person. Riley says it is an AI, offers a callback from a human, and carries on when the caller says to.
Built-in ruleNever pretends to be human, always offers a person1:39 to 2:03
Repeats back what it heard, then asks where the van should go.
2:03 to 2:39
Looks up open times, offers three, and books the caller's pick. Riley interrupts itself at one point, the way a person would.
check_availabilityOpen: Monday 10:00 AM, 2:00 PM, 4:00 PMbook_appointmentBooked for Monday, Sep 28, 10:00 AM. Confirmed.2:39 to 3:05
Reads back the booking, notes that the caller wants a groom every six weeks, and ends the call on its own.
log_leadSaved as a hot lead for this week, with the groomer's noteslog_leadAdded: wants a recurring groom every six weeksendCallHangs up by itselfThe Result
Nobody typed anything in. This is the record the call created, seconds after Riley hung up.
This is a demo record. The phone number shown is a sample; on a live phone call the caller's own number is filled in automatically.
This demo is set up for a mobile groomer. Yours gets your services, prices, hours and rules, and it hands off to you when a call needs a person.
Prefer email? hhuss786512tx@gmail.com